IRCA introduces rolling renewals
This month IRCA announced a major change in the way we process
auditor certifications. This new approach is designed to improve
the certification process and provide a better service for every
auditor.
Why has IRCA made the change?
In responding to our 2003
IRCA auditor customer satisfaction survey many auditors
identified the administration of their auditor certification
as one of the most important areas in which they wanted to see
improvement.
In answer we have introduced rolling renewals.
Until now, IRCA has operated a fixed certification period based
on the calendar year (January - December). This means every
year we experience a huge demand on our services in the first
few months of the year, when approximately 2,500 auditors submit
their audit and CPD logs for tri-annual renewal of certification
and 8,000 auditors want to pay their annual fees. This has made
it very difficult to provide the quality of service we want
to provide and that our customers demand. Spreading these events
evenly across the whole of the year will reduce this load and
allow us to provide a better, faster and more effective service.
What is the change to renewal of certification dates?
For all of our currently certified auditors, the tri-annual
renewal of certification and annual fee periods currently expire
on 31 December. This will change for 2005, and next year all
auditors will be notified of their new certification expiry
date. This date will now coincide with the first day of the
month of each auditor's birthday. We will send this information
with (depending on your circumstances) your tri-annual certification
notification letter or annual fee notice in November.
For new applicants, the 3-year certification period will start
from the date that certification is awarded and finish 36 months
later.
These changes do not apply to auditors whose certification
is administered through an IRCA recognized Organization Employing
Auditors (OEA)
IRCA Certification Manager, Martin Prendergast, noted that,
"this improvement has required considerable changes to our IT
and to our business processes, but the project will be worth
it to see an increase in customer satisfaction."
If you have any queries, please contact IRCA at irca@irca.org
.