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Inside this issue

 


ISO 9001 guidance on identifying processes



Reliability, availability and personnel performance


Learning the Japanese lesson about ISO 14001


Getting the most out of an IMS


What personal skills does an auditor really need?


Exploring the effectiveness of interactive training


The latest on IRCA's CPD requirements


Within five years most auditors will be auditing integrated management systems, not separate systems. Do you agree? Email aholgate@iqa.org to have your say

News



Is there anything you want to know about auditing? Do you want to tell us what you think of INform? Send us your questions and comments and get involved

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