CQI Quality Conference 2011
On Wednesday 30 November, the CQI will stage the ‘quality’ event of the year, drawing together many of the leading lights of our profession and the business world to drive forward the quality agenda and how it contributes to business success.
Chaired by Daisy McAndrew, economics editor of ITV News, the high profile speaker line-up will include:
- Andrew McMillan, Former Head of Customer Service, John Lewis
- Ed Mayo, Secretary General of Co-operatives UK and former CEO of Consumer Focus
- Jo Fairley, Co-Founder of Green & Blacks
- Paul Sloane, consultant and author of Destination Innovation
- Professor Peter Hines, Co-Founder of Lean Enterprise Research Centre, Cardiff University
- Sir Richard Needham, Senior Independent Director, Dyson.
The CQI Conference 2011 will be held at the Inmarsat Conference Centre in London. To find out more, visit www.cqiconference.org