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ISO 9001:2000 was always going to be fraught with difficulties. But, as Brian Henry explains, help is at hand in the form of the Auditing Practices Group

Derek Gravestock discusses how QMS requirements have changed in the wake of the ISO 9001:2000 transition

Girdhar Gyani and Vipin Sahni explain the activities of the QCI and NABAT and examine the future of the certification system in India

The first in our new series of guidance papers by the ISO 9001 Auditing Practices Group discusses the pitfalls of value-added auditing

Where, asks Stephen Russell, is the auditor to look to gain confidence that training is effective?

Jim Wade finds out why the internal audit is not the
most popular aspect of the quality industry, and explores
the alternatives

A new series in which INform talks to IRCA director, Simon Feary, about the latest issues in auditing and certification. In this issue: ISO 17024

Certification bodies devote much time to training their auditors, but there is little in the way of corresponding advice for quality managers. Ivan Waples redresses the balance

It is unusual for a conference centre to choose integrated management but, as Hans Rissman explains, the Edinburgh International Conference Centre (EICC) has done just that

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