A lead auditor training programme conducted recently at Doha in Qatar used accelerated learning techniques, and striking differences in the classroom were noted. Trainees benefited from a different atmosphere in the classroom, and the course material was completed in a shorter time. The time available was used to discuss relevant additional information such as case studies brought in by the participants from their work locations.
Seventy per cent of the participants felt that the course was not too stressful and was interesting and informative. Strong bonds of friendship were formed among participants which will continue in the post course period for sharing audit experiences.
The exercises were done on chart papers instead of overhead transparencies and after the discussion, the charts were pasted on specific areas of wall space allotted to each group. This meant that the course ran from the participants’ perspective – trainees could see each area daily and compare with and learn from other groups, and to create a display area for each group which they 'owned' and maintained. .
A quality management systems word quiz based on ISO 9000 vocabulary was given to keep the fast groups engaged until other groups caught up with them. This increased familiarity with terminology, continued attention on the subject and avoided a cigarette or coffee which is often the normal recourse.
Past students of the accelerated learning course (now practising auditors) were invited to attend the last session. Each group took the invitees to their chart display area and explained their work. Thus a part of the course debrief was conducted by the participants themselves in an interesting manner.
This session gave the participants more confidence to test and demonstrate their learning and gave them an opportunity to share the experiences of practicing auditors on how to use the learning in work situation.
Each participant was allocated a topic from ISO 19011and asked to give a talk on it to other delegates. This helped to conduct a revision of the auditing process in an interesting manner. Participants used creative ways to make their presentation interesting.
Accelerated learning techniques is an area with unlimited opportunities. The techniques used in the programme were based on linguistic, logical/mathematical, visual/spatial, inter-personal and intra-personal intelligences. It is a more dynamic way to learn, and helps students to take on knowledge in a much more deep-seated and permanent manner.
About the author
Mangesh Chickermane is a principal auditor and management system coordinator at Qatargas Operating Company Ltd, Doha, Qatar.