Auditing Practices Group papers

The ISO 9001 Auditing Practices Group is an informal group of quality management system experts, auditors and practitioners drawn from the ISO technical committee 176 quality management and quality assurance (ISO TC 176), and the International Accreditation Forum.

It has developed a number of guidance papers and presentations that contain explanations about the auditing of quality management systems. These reflect the process-based approach that is essential for auditing the requirements of ISO 9001.

Managing customer complaints

The Auditing Practices Group provides guidance on effective management of customer complaints

Using technical experts on an audit team

The Auditing Practices Group provides guidance on how to use technical experts to help carry out an effective audit

Auditing continual improvement

The Auditing Practice Group explains how much improvement is 'enough'

Demonstrating traceability in measurement results

The Auditing Practices Group provides guidance for the approach to demonstration of traceability of measurement results in ISO 9001

Auditing competence and effectiveness

Are you finding the appropriate evidence to evaluate the competence of your client's personnel? The Auditing Practices Group gives this advice...

Reviewing and closing nonconformities

The Auditing Practices Group tells you everything you need to know when reviewing and closing nonconformities

Digging deeper into procurement

When auditing supply chain and procurement processes auditors must look closely advises the Auditing Practices Group

A matter of scope

The Auditing Practices Group presents its updated guidance on understanding the difference in scope of ISO 9001, quality management systems and certification

Write better audit reports

Do your audit reports give the right information? The Auditing Practices Group outlines what your reports should contain

Internal audit effectiveness

How can auditors measure how effective a client’s internal audit is? The Auditing Practices Group gives this advice

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