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Training courses

IRCA certified ITSMS auditor training courses provide information technology services professionals with the knowledge and skills required to assess the conformance of an organization's information technology services management system to ISO 20000.

ITSMS auditor courses will help you to:

  • realize the business benefits of an improvement based ITSMS
  • understand and apply the Plan-Do-Check-Act approach
  • consider the principles, processes and techniques used for the assessment and management of information technology services risks in the context of an ITSMS audit
  • audit an organization's ability to comply with relevant legislation
  • interpret the requirements of ISO 20000 in an audit context
  • plan, conduct and report an ITSMS audit

Visit ITSMS auditor courses for more detailed information on the selection of IRCA courses available.

For details of training organizations that provide ITSMS auditor courses in your region, visit find a course.

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