Quality Management Systems (QMS) courses

QMS foundation course

Who should take this course?

Those requiring an introduction to the ISO 9000:2000 family of standards, especially those involved in the design, implementation and management of a QMS. (Course requirement for certification as an internal auditor on the QMS 2000 programme)

What will I learn?

• The process approach
• The 8 quality management principles
• The requirements of ISO 9001:2000

How long?

1 day or 20 hours by distance learning

Internal QMS auditor course

Who should take this course?

Those who audit an organization's processes as part of the internal audit programme. (Course requirement for certification as an internal auditor on the QMS 2000 programme)

What will I learn?

• How to plan an audit
• How to audit a process
• How to report an audit

How long?

2 days

QMS auditor/lead auditor course

Who should take this course?

Those intending to acquire the competence to audit an organization's ISO 9001:2000 based management system, either as third or second party auditor. (Course requirement for certification as an auditor on the QMS 2000 programme)

What will I learn?

• The process approach to QMS and auditing
• The 8 quality management principles
• The requirements of ISO 9001:2000 (and guidance in the accompanying document 9004)
• How to plan, complete and report the audit of an entire QMS

How long?

5 days plus a 2-hour written examination