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The following articles have been reproduced with the kind permission of the publications listed in the right hand column.

To access further useful articles visit the websites of the publications themselves by clicking on the relevant image and following the instructions on how to subscribe.

LATEST ADDITION:
Old Post A worldwide analysis of ISO 9000 standard diffusion
A cross-section of International Standardization Organization (ISO) 9000 quality certification diffusion over time and its impact on industrial systems.
Emerald Publishing, 2007

Old Post An unexpected agent for behavioural change - how audits go beyond simply measuring compliance to standards.
The Auditor, April 2007

Old Post Too hot to handle - How to proceed if an insider divulges a "sensational tip" right before your audit.
The Auditor, June 2007

Old Post Auditing excellence into calibration and testing labs
Dorothy Brown provides a series of check points to ensure accurate measuring systems.
The Auditor, April 2007

Old Post Auditing when documents aren't available
Duke Okes explains that when auditing against incomplete, inaccurate, or missing documents, auditors have to get creative.
The Auditor, April 2007

Old Post You can't consult, but...
How far can third-party auditors can go to add value during an audit.
The Auditor, April 2007

Old Post Ten essential audit questions
Although every audit is different, states Craig Cochran, these standard questions provide a good starting point.
The Auditor, December 2006

Old Post Auditing the process function
Chad Kymal looks at how ISO/TS 16949:2002 and ISO 9001:2000 require organizations to prove that their processes are measured, monitored, and improved.
The Auditor , April 2007

Old Post In Line for Excellence
Winston Edwards explores why resistance is so commonplace in the quality profession.
Qualityworld, March 2007

Old Post Change in the air
Steve Burnell and Ron Sams describe how a change programme using advanced product quality planning brought improvements at Agusta Westland.
Qualityworld, March 2007

Old Post All systems go
Dennis Adams discusses some of the challenges of managing IT production and how they can be addressed.
Qualityworld, February 2007

Old Post Outside the box
Ian Hodgkinson evaluates LRQA's new research into management systems.
Qualityworld, February 2007

Old Post Bridging the gap between quality management systems and product quality
Ennio Nicoloso believes the real test of a quality management system is the extent to which it leads to the product the customer wants.
ISO Management Systems, January 2007

Old Post Cane and able - food industry
Anas Ruhomaully reports on how The Mauritius Molasses Company Limited (MMCL) introduced a new integrated management system.
Qualityworld, January 2007

Old Post Safety in numbers - health and safety
Derek Holt compares the uptake of ISO 9001 with that of the health and safety management system OHSAS 18001 in SMEs
Qualityworld, January 2007

Old Post Corporate social responsibility at EU level
The European Coalition for Corporate Justice examines proposals and recommendations to the European Commission and the European Parliament
Eldis Gateway to Development Information, November 2006

Old Post Game plan - quality
Richard Jones discusses managing projects in quality and quality in projects, and explains that if you want to beb a winner you have to play strategically.
Qualityworld, November 2006

Old Post Worlds apart - international
Lotte Jeffs discusses cultural differences with quality professionals in the US, Australia, India and Egypt.
Qualityworld, September 2006

Old Post Root map - root cause analysis
 Duke Okes outlines some common problems encountered when trying to carry out effective root cause analysis.
Qualityworld, September 2006

Old Post Crash and burn? - business risks
Alan Field offers a practical approach to identifying your company’s indirect risk areas and how to apply this to business continuity.
Qualityworld, August 2006

Old Post Safe as houses - health and safety
Pandita Louram investigates an innovative approach to best practice building in the construction industry.
Qualityworld, August 2006

Old Post Flight plan - aerospace
Terry Gibson, Carl Thomas and Jonathan Howes explain the complexities of flying safely and chart the industry’s ever-evolving regulatory requirements
Qualityworld, July 2006

Old Post Piece by piece - integrated management systems
Tony Gray recommends that quality managers do some careful research before deciding whether an IMS is actually appropriate.
Qualityworld, June 2006

Old Post Fair enough - corporate social responsibility
Nick Thorpe finds out what’s new in fair trading, and how decisions made by consumers impact on producers in the developing world.
Qualityworld, June 2006

Old Post Information highway
Patrick Walsh examines the importance of quality management within information technology (IT) and knowledge management (KM) systems
Qualityworld, June 2006

Old Post Six Sigma - tighten your belts
Tony Bendell examines the rigorous training and careful implementation of Six Sigma's champions, the black and green belts.
Qualityworld, May 2006

Old Post The price of perfection
Mujeeb Khan explains what managers stand to lose by neglecting operational expenses.
Qualityworld, February 2006

Old Post The total picture
Denis Leonard takes a holistic approach to total quality management (TQM).
Qualityworld, December 2005


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